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New AgenaCx Coming Soon

We will soon launch a new, improved version of the Agena Customer Exchange website with a fresh look and novel functionality to provide an enhanced support experience for Agena customers. Your user account will carry over to the new site and will only require a password reset to access all site content and Agena online tools, including any existing assay designs. Please note that any previously uploaded myFiles you have on this site will no longer be accessible once the new site is launched. Please download a copy of any myFiles now if you wish to save them.


AgenaCx provides you with the ability to:

  • Access Agena Bioscience's online design tools
  • Download application updates and software releases
  • Obtain product documentation immediately
  • Exchange data files securely with Agena Customer Support
  • Contact your local Agena Customer Support Scientists and Field Service Engineers
  • View tutorials, seminars, and on-line webinars
  • Log a support request

Our goal is to assure your success in using the MassARRAY® System and that your access to Agena Bioscience expertise is as simple as possible.